Every request in DiscountFlow has a status that reflects where it is in the approval workflow. Understanding statuses helps you know what action is needed next and where to find a request.

Status reference

Draft

The request has been saved but not submitted. It is only visible to the person who created it and does not appear to reviewers.

• Who can see it: Creator only
• What can be done: Edit, submit, or delete
• Where it appears: Active Requests list

Submitted

The request has been submitted and is waiting for a reviewer to pick it up. The creator can view it but can no longer edit the form fields.

• Who can see it: Creator, reviewers, and users with view-all access
• What can be done: Review (by a reviewer), archive, delete
• Where it appears: Active Requests list

Pending

A reviewer has opened the request and started the review process. The request is actively being evaluated.

• Who can see it: Creator, the reviewing user, and users with view-all access
• What can be done: Approve or deny (by the reviewer), archive, delete
• Where it appears: Active Requests list

Approved

The request has been reviewed and approved. The discount pricing can be shared with the customer.

• Who can see it: Creator, all users with view-all access
• What can be done: Export (CSV or PDF), archive, delete
• Where it appears: Approved Requests list

Denied

The request was reviewed and denied. The requested discount was not authorized.

• Who can see it: Creator, all users with view-all access
• What can be done: Export, archive, delete
• Where it appears: Denied Requests list

Archived

The request has been archived — removed from the active lists and stored for reference. Archiving is a soft delete: the request is still accessible in the Archived Requests page.

• Who can see it: Users with archive permission
• What can be done: View (read-only), delete permanently
• Where it appears: Archived Requests list

Status flow diagram

Draft
└─ Submit ──→ Submitted
└─ Review starts ──→ Pending
├─ Approve ──→ Approved
└─ Deny ──→ Denied

Any status (except Draft) ──→ Archived