Introduction to DiscountFlow
This article provides a high-level overview of DiscountFlow — what it does, how an approval request flows through the system, and who the platform is designed for.
DiscountFlow is a multi-tenant approval and price quotation management platform built for sales and procurement teams. It gives your organization a structured, trackable way to request, review, and approve discount pricing — replacing ad-hoc email chains and spreadsheets with a centralized workflow.
What DiscountFlow Does
At its core, DiscountFlow manages the lifecycle of an approval request — a formal ask for a discounted price on one or more products. Every request moves through a defined approval chain, giving your team full visibility into what's pending, what's been approved, and what's been denied.
Key things you can do in DiscountFlow:
- Submit price approval requests with product line items, quantities, and requested pricing
- Route requests through multi-level approvers configured specifically for your organization
- Track request status in real time across active, approved, denied, and archived states
- Manage your product catalog with pricing fields like MSRP, list price, and minimum order quantity
- Export requests as CSV or PDF for use in proposals and reporting
- Invite your team and control who can submit versus who can approve
How a Request Works
- A team member creates a new approval request and fills in the product details and pricing being requested.
- The request is submitted and routed to the first approval level defined for your organization.
- Each approver reviews the request and either approves it (advancing it to the next level) or denies it.
- Once all approval levels are satisfied, the request is marked Approved. If any level denies it, the request is marked Denied.
- Completed requests can be exported or archived for recordkeeping.
Who Uses DiscountFlow
DiscountFlow is designed for teams where pricing decisions involve more than one person:
- Sales reps submit requests on behalf of deals that require a discount
- Sales managers or finance leads serve as approvers at one or more levels
- Administrators configure the approval levels, request types, and team access
What You'll Find in This Documentation
This documentation covers everything from setting up your account to configuring advanced approval workflows and integrating with the DiscountFlow API. If you're just getting started, the recommended order is:
- How DiscountFlow Works — a deeper look at the request lifecycle
- Creating Your Account — signing up and logging in for the first time
- Inviting Team Members — adding your colleagues to your organization
- Creating a New Request — submitting your first approval request
If you run into anything that isn't covered here, reach out via the contact form and we'll help you out.